Trusted HVAC Services Since 1979

Recently, Zack Putman completed my fall HVAC system maintenance. He was very courteous and professional. I certainly appreciated the thorough job he performed on my system and his personable manner.

Matt from Central Heat & Air Company was awesome! I would recommend this company to everybody. Matt knew exactly what the problem was immediately! He treated us like family. He went above & beyond to make us happy. Thank you so much!!! This company is the only one I will use, & very affordable!!

Very good and friendly and knowledgeable service. Thank you Nate for your friendly, knowledgeable and on-time service.

The technician arrived had quoted time, he was very pleasant able to fix my problem in a timely manner and answered all my questions. Thank you very much Tommy. Have always received good service from Central Heat and Air.

Frank at Central Heat & Air ROCKS! He is very knowledgeable and friendly, and has many years of experience in HVAC repair. Frank is honest and reliable. He will save you money whenever possible. I have been using them for several years and have their service contract on two properties. I trust them over all others. Great work!

Always prompt and courteous service. Technicians are very efficient. A+ every time. This is the same business as "Doc's Air". I've been with them 5 years now, always the best service.

Can't say enough good things about this company and our technician Matt. Very good experience and Matt really knows his stuff. His Dad Terry taught him well.

I called Central for my semi annual service and check on the AC and heat unit. The service person that was sent over is named Nate. He was on time, professional and very courteous. This is why I have used Central for so many years and will continue to.

Naethan provided my service today. If I could offer 6 stars, I would. He was efficient, courteous and thorough. This was my first time using Central Heat & Air Co. and it will be my first choice in the future. Thank you.

They are very knowledgeable and do a complete check of the unit. He found the problem and made an assessment, kept me informed of everything going on. I took the yearly service plan because my unit is older and I wanted a way to catch any future problems before they became big issues. Would highly recommend using this company 👌

Very please with the installation of a new unit Matthew and Devin were very polite and explained all aspects of what they were doing. Thanks Central air

Wore booties, very polite, showed me places that needed attention! Automatically cleaned an area were rodents had made a mess!

Matt is a great technician! He was punctual, thorough and knowledgeable. I feel confident that I am getting great preventative services.

I have been very happy with services from Central heat and Air. Very professional, courteous and answered all my questions. I feel that he was very knowledgeable and took the time needed to get the job done. I would highly recommend this company.

Service was excellent! Nate, Zack, Angel, Tony and Frank went above and beyond to get us comfortable in the least amount of down time. We are elderly, health issues and they took it all to heart. You can tell they really care about their customers.

Matt checked and serviced my HVAC unit - everything was running smoothly - no need to make any changes This was on January 7th 2026 & I extended my contract for another year - No reason to "Mess with Success"

Great service prompt very knowledgeable of product wouldn't think of using anyone else THANK YOU

Zack also checked my dehumidifyer under the house next to the heat/air unit and found no power going to it. Later that afternoon a neighbor checked to find out why and found a reset button in the garage! Thanks, Zack, for pointing this out!

Great service ! Thank you Matt

Zack provided our recent service and did a great job. He was on time, very professional, courteous, and answered all our questions. We have had a great overall experience since purchasing our upstairs and downstairs units from Central Heat and Air!

I wanted to make sure my HVAC unit is ready for the winter so I called Central Heat & Air Co. for my routine maintenance. I always request Terry Crackel because he has been to my home many times and is always very thorough with the inspection and cleaning of the HVAC system. Terry Crackel is the face I see that represents Central Heat & Air Co. and he does a great job. I trust him. That is the reason I request Terry when scheduling service. I'm an old man and typically a pretty good judge of character. Terry is a good guy and an asset to Central Heat & Air Co. Best regards, John Lane (aka) Skeeter Byte

The service was excellent but the price was very high compared to just 2 years ago. Two years ago this maintenance agreement for 2 inspections per year was $99. This year it cost $229 for the same 2 inspections. Why was the price so high? The inspection took about 15 minutes.

Terry came out and took care of our system maintenance. Everything was fine.

I needed a mini split installed in a metal building that I have. They were very good about understanding my needs and not over or under estimating what I needed. Josh and Justin Came and did the install. They were very professional in making the area look as neat as possible, and making sure that they met my expectations in a very timely manner.

Matt is outstanding! Exceptional customer service and technical skill. My son is interested in electrical and HVAC. While he worked, Matt took the time to talk to him about everything he was doing. Even my dogs love him!

Made an appointment, came at the schedule time, everything you expect in an excellent company

Did a good job he knew what he was doing thanks

Excellent Service!! Terry is polite, knowledgeable and very professional. Everyone that I have spoken to at Central are exceptional. Thank you for great service.

We had two professionals st one time. Since we were new to the yearly service and it was fall they checked the air conyitioner and the furnace. They both came on time in 2 different vehicles, we met one young gentleman before. They gredted us and went right to work checking our 2 systems. So far I think they are a great company and we will see if they are true to their word andput us at the top of the list if there is an emergency. By the way the way thev2 young gentleman were very polite.

Zack Putnam was awesome, he was very detail oriented and thorough. I really appreciate that. He is also very kind and knowledgeable.

Central Heat and Air recently installed a ductless mini-split in my downstairs apartment, and I couldn’t be happier with the experience. Justin and Josh did an excellent job—they were professional, efficient, and made sure everything was installed perfectly. Frank was also wonderful to work with. He explained everything clearly, answered all my questions, and made the whole process smooth from start to finish. The system works great, and they left the space clean and tidy. I highly recommend Central Heat and Air for anyone needing heating or cooling work done. Great team and great service!

Matt was polite and efficient; a great guy too! After Matt finished he took the time to explain what he’d done.

On time, easy to work with and fixed our problem quickly! Thank you.

Tech was nice and took the time to explain what was happening, and my house is warm again!

I have used these people for years and every time I've dealt with them their professional and courteous and kind they show up when they're supposed to don't do anything that they're not supposed to I would highly recommend them to anybody

We always request Matt. He is so nice and very efficient.

Excellent service. Service Tech arrived when he said he would be here. Came prepared and inspected whole unit inside house and outside. Made one necessary repair.

I am very pleased with the recent inspection and cleaning of my A/C unit performed by Central Heat & Air. As a member of their "Comfort Club," I appreciate the peace of mind that comes with the two thorough inspections included each year. The technician was polite, efficient, and professional throughout the visit. I also appreciated receiving detailed photos of the completed work via email, which added an extra layer of transparency and assurance. Highly recommend their reliable and attentive service!

I was very please with the guy that came out today.

Love calling when there is an issue. Responsuve wuick and fair. Terry the tech is knowledgeable and knows the system. We installed a Sensi smart thermostat! Very cool!

Very knowledgeable and informative with their products. Seem to be very fair with their pricing and give you lots of options

Polite, efficient, and knowledgeable service technician.

I've been utilizing the services of Central Heat & Air for a few years now. They have provided routine maintenance and service at my rental property and home. When we purchased our home I knew I had an older heat pump that was going to require some care until it was replaced. When it came time to replace the unit I was confident I was making the right decision, and they provided options that could fit most budgets as well as offered satisfactory financing. We also had a second unit that was a problem from the day we moved in that ended up being replaced at the same time. Zach provided me with the initial troubleshooting service and helped me determine which replacement units to choose. When the supply house made some errors, all was resolved within 24 hours. I have probably worked with most of their service (Matt and Zach) or install staff (Larry, Matthew, and Josh) at this point and every single one of them have shown dedication to their craft, customer service, and have been excellent communicators throughout a large unplanned purchase.

Zach came right out when we had concerns. Excellent service!

Larry and Josh did an excellent job replacing our outdoor package unit. They were knowledgeable, professional and a pleasure to work with. Tony was also great to work with.

Big Frank and Tony just installed a new Carrier 3Ton, 2 stage system at our home and we couldn't be more pleased with them and the unit. Thumbs up two these 2 guys! Thank you! Had a problem with one of the split units, they came and fixed it at no charge!😁

Great service and even better people! Highly recommend!

Shout-out to Zack, Tony, Matt, Josh, and Larry for their professional work! The entire team installed a completely new system at my home 2 days before Xmas. They arrived promptly at 8am and worked through 4:30ish to complete the project (new duct work, new system - the whole deal). They were thorough in making sure 1) we had the proper air return size and cut a new one seamlessly behind the other 2) repaired any damaged duct work leading up to the air vents even if they didn't catch that during the estimate and 3) widened some of the air vents to increase efficiency in addition to the standard install. They all stayed as long as it took to program the new thermostat and teach each other how it works. I was impressed at how leadership worked alongside the staff to get the job done. And I appreciated all the time they took w/ my questions. I've used Central Heat & Air since 2018 and will continue to do so.

Professional, courteous, friendly, and excellent service. Buying into the plan is less pricer than paying for each service fee and offers more benefits. Much appreciated Matt!

Matt has given us great service! Very well informed and has solved our problems.

Great company with great employees. Zach was extremely professional and took a lot of pride in his work. Would recommend to anyone in the North Ga / Chattanooga area.

Great service been using their personnel for years just under a different name

Mat with Central Heating and Air came out to the house to fix our system that had not been working for the past week ….. He.fixed it showing me several wires that had come loose ….he was friendly and knowledgeable…..all together fixed the system and restarted it several times to make sure the problem was solved….I’m very pleased with the service……Dan Aranda

Very prompt tech. Told me what he did , cleaned up very polite. AC ready for winter thanks! Nate is great.. prices are for spring and Autumn.

Matt was very efficient and knowledgeable about my system. Thank you for the excellent Spring tuneup.

I had Central Heat and Air replace my old AC unit 5 years ago. I bought the unit that had 10 years parts and labor , I just have to have it serviced twice a year which is completed for one low price. I could not be any happier with their service . THANKS CENTRAL HEAT AND AIR

Seamless process from the initial site visit/quote prep through the finished installation process! They show up on time, complete the work in a professional manner, and don’t leave a scrap of debris behind. I highly recommend working with this company and their team members Tony, Justin, and Josh. Thank you, gentlemen!!

Very good people to deal with. Technicians are very knowledgeable!!! Will recommend to friends and family.

Very friendly and professional service. Matt is great and very knowledgeable !!! Can’t compliment him enough! Will definitely recommend to friends and family.

Terry is a great Service Tech. He's punctual and calls when he's headed my way. He's efficient and does a thorough inspection and cleaning of my unit. If I have any questions, he answers in an easily understood manner.

We just purchased a new heat and air unit and Air purifier UV light and both are working perfectly! We had an unpleasant odor that lingered in our home and when Tony recommended the UV light I was very skeptical but after Matt Crackel came and done a great job installing it and explaining how it works in just a couple of days the odor was completely gone! Josh & Justin came and installed our new unit and was such professionals at everything they did even though I was constantly asking questions they were very patient and answered them all with kindness. They explained everything they did and when they left you couldn’t tell they had been there. No mess at all they even swept my basement floor! I would highly recommend this company from start to finish with Rita walking me through the paperwork to Josh & Justin installing the whole process was awesome! Thank you all for such a great experience!

They are knowledgeable, honest and reliable. I recommend belonging to their maintenance program, prevention keeps the system running as it should and keeps an eye on parts and system performance. Pay for one year, they service the equipment twice.

Central Heat and Air technician Matt performed semi-annual maintenance on our heat pump which being on the roof of a 4-story building required climbing a pull-down stair, walking through the attic and doing the maintenance. Matt did it all with a smile and great professionalism. Thanks

Tommy Evans pointed out the need for the UV lights. Explained the need and what they do. Excellent service.

Great service. Efficient and willing to explain what was wrong and our options. Technician was able to quickly assess the problem and complete repairs.

Quick respnse for seasonal service review. Terry was quick and pleasant.

Central Heat & Air: thank you for your maintenance service program and also to Tommy for the efficient service check. He is a friendly and professional.

Had the nicest most personable young man. Didn't get his name , but I was very impressed

Explanations provided for multiple options for a replacement sytem. Install scheduled and performed very quickly. Technicians and office staff care about customers. Long time customer of Carter/Central.

Central Heat & Air did a very thorough inspection & cleaning of my a/c unit. I am on their "Comfort Club" which includes 2 inspections each year. Their employee was polite & efficient. They also provided photos of the work that was done via my email.

The technician was excellent. He had to replace my fan motor and had me back on line in a very timely manner..

Nate was thorough, professional and friendly, performing semi-annual maintenance on our heat pump unit.

Great job! Very thorough thank you Central Heat and Air! 🙂

Quick response… tech was very knowledgeable and helpful… gave me tips to keep the same thing (plugged drain) from happening again

We have had good service from Central Heat & Air. The one time we had to call them out when our heating system was not working properly, they came out promptly and repaired the problem. We always keep the yearly maintenance agreement in place as well.

He was very informative. Explain everything to me .very happy with them .

I've always had professional experience with them, never any problems. I believe this is the 5th year of having them doing service on my heat and air unit. Dependable, reliable and on time.

Mr.Matt, the service tech, was very nice and knowledgeable. He was able to explain what problem that we had with our HVAC.

Everyone from the office to the technicians are very friendly. They have serviced my mother's heat pump since the 80's. When we moved here, the only one we called was Central Heat & Air. That was 10 years ago.

Great service. Zach was very thorough and professional.

Zach quickly diagnosed the issue as a plugged drain line which caused damage to the return line. Though his schedule was pretty full he did the maintenance (which wasn't planned)without complaint. He exhibited the utmost in courtesy and professionalism.

Tommy is always knowledgeable about situations and has good advice for solutions. He is patient and eager to help. He has been servicing our HVAC for years and knows it inside and out. We really trust him. He takes extra time to educate us as well.

Zack did a great job resolving and fixing our problem. Appreciate all his hard work and highly recommend .5 stars ⭐️

Tech was timely and resolved our issue quickly.

They did a great job and were very professional.

These folks did my HVAC maintenance for me. It was simple process and easy to get scheduled. The technician was courteous and knowledgeable.

They came out sooner than expected and gave great service at a reasonable price.

Terry called before he arrived. He was very professional and did the semi-annual maintenance on our system -- inside and out. I would recommend Central Heat & Air to everyone.

quick, clean and efficient service. knowledgeable and friendly.

Mini split put in 2/17/25 yesterday. It was like pushing the easy button. Workers polite and knowledgeable. I'll have to report later to see if the unit stands up to time since I have only had it one day. Phyllis

We just had our set of four mini-split units serviced. The service professionals were thorough, polite, and helpful. They came when they said they would. We were pleased.

Fast Service & Reasonable Rates .Thank You !

Nate came and serviced our HVAC in a professional and courteous manner. Very knowledgeable.

Got my system up and running in record time. Great job

The service representative was prompt and very professional.

The guy did a great job at installing a new unit and cleaning the duct work..

Central was very professional. Nate came and did a great job. He was on time. He explained the service. I am glad I gave them call. I will be recommending them to people I know!

Nate performed a great job. Very thorough. Pleased with performance.

I have been with Central H&A since I purchased the house in 1993 & love the service as well as their maintenance program. I don't have to worry about when it needs service as they get in touch with me but also can call them anytime if I have questions or concerns.

I highly recommend Central Heat and Air. TJ and Justin were on time and very courteous. They did a great job cleaning the ductwork and installing a UV light system. I will always use Central Heat and Air for my heating and cooling needs.

Matt did a fantastic job. Great company to deal with.

Terry done a excellent job.great person.very reliable person

Always a great experience.

Austin, Justin, and Zach did a great job. I really appreciate these guys.

Zach came out and immediately found the source of the problem. We have discussed options and will make a decision tomorrow.

Very nice tech, professional & knowledgeable.

Friendly and knowledgeable. I will definitely call them when i need repairs done.

A big shout out to Nate,Matt,and Josh. Nate gave me options and was very helpful when my old system was failing. Loaned me a window unit in the meantime. Matt and Josh installed a new system along with a new thermostat. Super impressed. Highly recommended gentlemen and highly recommended business. An additional shout out to the people who took my old unit out and the office people who helped make it successful. Thank you all!

Excellent customer service ! Very happy with their service.

Great company, Got to me early with my HVAC problem! Matt is a great guy. Easy to work with and very informative. Stood up to shake my wife's hand when I introduced her to him. Not many people do that anymore! Highly recommend this company because I won't call anyone else! Thanks Matt.

Central Heat and Air has taken care of our units for seven years. They come quickly when i need service and it’s easy to make appointments for maintenance. Heu are friendly and professional!

I have used them for two years. Always prompt, knowledgeable, and courteous. I have no problem recommending them.

My Old review is still the Same as this one. They replaced our old unit and Haven't had any issues with it. Have however had problems with parts that wear out but they're quick to get someone out and even do emergency calls if you are in desperate need which I love. 10/10 would recommend!

The service was quick and affordable, and the customer service was refreshing..I will definitely use them again.

Tony and his crew are fantastic to work with. Air went out on Monday afternoon. Dispatch was pleasant to work with and upfront advising it may be Wednesday before they are able to come out. Our technician Zack actually arrived Tuesday afternoon, diagnosed the problem, got the part and had our air running again by that evening! Couldn't be happier with all of our experiences with Central Heat & Air. Honest and fair, great experience overall. Highly recommend Tony and his team.

We have been using Central Heat and Air for a several years now. They are great, always polite, informative, and they do great work.

Sorry for the delay since servicing but Zack was extremely professional and courteous. Represents Central very well.

The technician was very nice and helpful

Frank the technician was courteous, knowledgeable and was awesome answering all my questions I think you should have a 10 star rating I will be telling everyone to use you thank you so much you guys are excellent

Fantastic and super fast service replacing a dead compressor! Great communication throughout the whole process. Highly recommend.

Ray was prompt, polite, professional, and provided excellent information and options for us. He saved us a bundle. Excellent experience and would recommend to anyone!

Quick fast service thank you!!

I noticed water coming from my unit this afternoon. Thursday before a Holiday weekend. I called Central Heat and Air. They arrived in about an hour and cleaned out water line and cleaned and serviced my unit. I bought my unit from them. They're very prompt on service. Thank you Central Heat and Air for the great service. I highly recommend them.

Needed a quote for work on some repairs needed, everyone I dealt with was kind, considerate and helpful. Ultimately I chose to use another service for the work.

they were great. Got here the same day and only replaced what was needed.

Our air had went out and it was almost 90 degrees in my house. THANKFULLY Matt Crackle with Central Heat and Air had us fixed in roughly 30 minutes and our house feels incredible! Super grateful for you guys!

One of the hottest and most humid days of the year, Matt and Zack installed our new HVAC system, they were on time, professional. Thank you to the team a Central Heat & Air for dependable on time service.

Matt showed up in great time today to diagnose an issue with our blower motor under the house. Nice guy, very professional. Reasonably priced for the extra work that has to be done to replace the part during a heatwave.

Had our a/c service done and found out it was going to need more repairs than it was worth. So bought a new unit. I found the technician to be very friendly and knowledgeable. He explained all of my options and let me make the decision. I highly recommend Central Heat & Air. I believe them to be trustworthy and reliable.

Your representative, Zack Putman, arrived on time and went right to work on repairing the problem we had with our air conditioning. He was very professional in taking us through the repairs, answering our questions and concerns and got our system back up and running. One of the best repair man we have ever had. Thank you Zack and Central Heat & Air staff for doing a great job.

Our HVAC maintenance was done in a timely, professional manner. Nate called to notify us of his arrival. He was very nice and took time to discuss results of inspection and make recommendations.

Had a great service Matt did a fantastic job was very friendly very informative request that he come back the next service

Frank, Josh, and Matt installed a ductless mini split on what was to become the hottest day of June 2025! We gave them much needed water but they gave us a room so cool we now need sweaters on. It was perfect timing on their part with a great result. They were punctual, respectful, and highly skilled. I would highly recommend them!

Turn around time from the service call trip to repair of one unit and to the installation of another was very quick and within the time frame where our day to day operation was not interrupted or any inconvenience to our groups staying here on retreat.

Tech was super nice punctual broke everything down step by step would highly recommend even told us about online special

This was a great experience. Both Heating system and Air conditioning went out just months apart. After more than 20 yrs it was not a surprise but the timing was They worked with our home warranty and made the whole experience easy. Friendly, professional and did what they said they would. Men of integrity. I highly recommend. Chad and his team.

Matt was very pleasant and knowledgeable to work with !!!

Everyone from central heating and air from Tony on down the line have been very helpful with all my needs, Matt completed my latest service which he was professional and courteous and answered all my questions. Would also like to thank Rhonda who answers the phone and always gets me serviced as quickly as possible, Thank You to all of you!

Excellent service and quick to get the problem solved. The gentlemen were very informative on everything that needed to be done. I highly recommend Central Heat & Air Co

Matthew and TJ came this morning and installed a new system! They were friendly, efficient and did a great job!

Great Service! Matt is very knowledgeable and fast! Getting a new unit next week!!!

Was able to fit the ac repair in early. The technician was able to diagnose and repair the unit on the sane trip

Repairmen was on time, courteous, knowledgeable and informative. Provided options of repairs needed versus purchasing a new unit.

Great work!!! Great customer Service! They took their time & made sure I knew how to work my unit!!

Tech was very professional and thorough. He took videos of problems that he found in attic that assured me that he fix the problem I was having. Would highly recommend

Mr Crackel showed up ahead of time. Then he checked out the air handler. Then checked out the heat pump found out it was 5 lbs low added r410 to the system.Now the air handler and heat pump is working properly again. He is a very good person and technician.

Exceptional contractor that goes above and beyond for their customers. I can not say enough good things about this crew.

I was very pleased to have Matt again since he knows my situation as a widow trying to maintain my home. I was concerned about a vibration under the house, but it was not the air-conditioner. He noticed some problems with the settings of the dehumidifier and changed them. Despite our rainy weather, I still need it to do its job! So he was looking after both situations!

When our thermostat registered an error message, I called Central Heat & Air. Within 2 hours a technician arrived to diagnose and repair the problem. Fast response, and competent service!

Exceptional service, experience, technicians, and just all around great people. I couldn’t imagine using anyone else.

Very pleasant young man. Very personable and professionable!

After years of service and purchasing the Routine maintenance plans, which I highly recommend, Our 27 year old unit decided to give out. Terry came out on Monday and inspected it to see what had happened. After informing me of what it would cost to repair it, I decided to have them order a new unit for us. I also had them clean the duct work. TJ and Matt came on Friday morning, Cleaned the ducts and return air section and then installed the new unit, working during rain showers, and installed a new thermostat. Explained what was being done inside and outside and also how to use the thermostat. Thoroughly cleaned up inside and outside. Did a Very good job and they were very polite and pleasant throughout the work being performed. Very pleased with the work and recommend Central Heat & Air .

Great service. Matt was very knowledgeable and personable. He quickly diagnosed my problem and offered solutions. Highly recommend Matt.

Matt quickly diagnosed the problems and repaired our two systems (at minimal expense). We'll definitely call Central Heat & Air any time service is needed.

Matt and TJ were prompt, very polite and did a great job. I am Very pleased with their work.

We couldn’t get anybody in Chattanooga to service our Daiken air conditioner but Central responded after one call and quickly took care of our issue. Central fans forever

excellent service. Matt is really helpful and took care of the issues as they stand. Thank you.

Nate was on time and did a great job of checking my units.

Tech was friendly and knowledgeable. Fixed a few small issues as he saw them. If I had to voice a complaint it would be that the amount charge for today's visit was not discussed ahead of time. The estimate he gave me for additional work that needed to be done was fair compared to industry standards. He gave me several options as to financing or paying up front for additional repairs. Definitely will use them again for the repairs.

Central Heat’s service is great! Nate arrived exactly when scheduled and thoroughly checked and prepped our 2 A/C units for summer. Every call is met with pleasant and courteous response. Very professional and dependable!

Carter Heating and Air has been amazing to work with! Nate, our technician, is always super polite, professional, and respectful—he even wears shoe covers, which we really appreciate. Their team has done a fantastic job with both maintenance and repairs, keeping everything budget-friendly without cutting corners. Scheduling is always easy, and they’re great at working around our needs. Highly recommend them for reliable, top-notch service!

Very fast, kind, and efficient!

Great company and employees. Matt our tech is a pro!

Nate is very professional and sweet.

Nate is our service technician. As a matter of fact he helped install our heat pump a year ago and has since gotten a well deserved promotion to service tech. We couldn’t be anymore satisfied with Nate’s thorough inspection and testing of our unit and his customer service is out of this world. A real 5 star experience all because of Nate. Nate the Great thank you for being such a bright spot in our day!!

On time professional service. Best customer service!!! ( That’s unheard of today). Thanks for all you do !! Would recommend these folks. Repeat of my same review. No change. Always do a great job on every level. Thanks again.

Fantastic service - knowledgeable, friendly, and reliable!

Nate did a great job. He explained what he was doing during the entire service call. He was very professional and we would definitely recommend Central Heat and Air.

We appreciate this local business and their professional service. Every employee is helpful, prompt and polite. Customer service is a strength with Central Heat and Air. Technicians are highly trained and offer us tips for energy conservation and maintenance at every visit. Appointment reminders are sent and scheduling is prompt and flexible. Technicians are very respectful of time windows offered and communication is excellent. We have confidence in the quality of the products and service we receive. We have been loyal customers for years and even under the name change and merge with Hiwassee Chase, we have been pleased and impressed to be customers of Central Heat and Air. Pricing is fair and service is exceptional. You won’t be sorry you chose this business. They will earn your loyalty.

Tim came out to do our bi-annual inspection and did a great job and was on time.

On time, clean pleasant, job done correctly. Would suggest this company to anyone.

Fast and courteous service. Diagnosis was quick and accurate.

Awesome dealing with Matt and Central Heat and Air! Finding a solution for our house was a difficult task. Matt and the other techs took time to look at all possibilities for solutions and did not just give up when a problem arises. Matt was very professional during this time. Other companies I have worked with, and I’m a contractor, don’t go to the level of customer service as Matt and his team did.

I'm absolutely sold on this great company! Fast, efficient service with a smile along with explanations (& photos!) of everything you'd need to know about your unit(s). HONEST to the core, which enables you, as the customer, to make uniformed decisions as to how to proceed. I recommend CENTRAL HEAT & AIR 💯%!

Central Heat & Air Co. is the best service we have ever had. We have been with them for many years.

The other day I called central heat and air to come out and look to see what was wrong with our units. Unfortunately, they needed to be replaced as they were already 16 years old. I highly recommend this company! Everyone who I interacted with, the initial Technician (Matt) and the team who installed (Matt and TJ), were all great! Everyone was extremely nice and answered any questions I had! They knew what they were doing and were very thorough.

Great service, nice people. Very prompt, Terry did a great job 👏.

My go-to HVAC guys (and gals) in Tennessee, Matt was quick to diagnosis the problem and had the change out crew here the next day. Justin and Josh were quick, clean (yard clean up, and in their work areas) and professional, they put up with all my questions. Thank you all, the team effort made this a great experience. James.

When it was time to replace my central HVAC unit, I contacted 3 companies for quotes; Central Heat & Air offered a great package unit, installation and haul away of the old unit at a competitive price. The installation was scheduled; their installation team arrived punctually and did a professional job on the contracted work. All debris/equipment was removed from site, new connections, drain lines, and new thermostat installed. We were experiencing low air flow to the rear of the house; the installers repaired duct leaks on exposed duct work; some areas were very challenging to access. They also discovered a significant duct breach in an area that a competitor had missed on a previous repair job; Central Heating and Air repaired that leak/breach as well. We were thrilled by their service, attention to detail, timeliness of work, and quality of workmanship. A subsequent job on our finished basement ceiling revealed another substantial duct leak; we called Central Heat & Air for a quote to replace that line of ductwork; their quote was reasonable and were awarded the job. When performing this work, Central Heat & Air were very respectful of our home, layer out protection on the flooring, neatly removed a section of the ceiling to access the run of duct, and replaced it expertly (was a challenging job to run the duct around floor bracing). The work area was cleaned before they left. Again, we were thrilled with the quality of the work performed. I would highly recommend Central Heat & Air; they are a reputable and professional company.

Responded quickly, on time and fixed our problem. No complaints Matt was great!

After a lengthy wait for a part, we finally decided that the best move was to replace the entire system. Once that decision was made, my experience with Frank was excellent. At this point everything proceeded quickly and install is tomorrow.

Guys where great did great fast job super nice guys ty so much

Amazing service! The two technicians TJ and Matt did a great job. They showed up early and had the job completed in a short amount of time. They are both very efficient and professional. I definitely recommend using this company great prices and great service all around!

Matt, our technician, was very friendly and professional. He communicated what the problem was, what the solution was and cost before doing anything. Appreciate being nice and toasty warm again!

I would like to say that my experience with Central Heat & Air has been fantastic. I had a problem with my HVAC system. the technician Matt was dispatched to my home within 24 hrs., this gentlement was very professional and informed me of the problem &, troubleshooting updates to resolve the issues. Job Well Done Matt!!. Since, I'm a retired home builder, i understand how hard it is to find a reliable HVAC service company. They're the BEST!!!!!!!!!

Matt, TJ, and Zach sis a fantastic job! I would highly recommend this company for anyone’s heating and air needs.

I have used Central Heat & Air Co. for several years and they have always delivered excellent service. I recently had to have a new unit installed and the employees were friendly and worked hard. I appreciate their service.

He was very nice stayed with it till he found the problem and fixed it

I called this company because our heat went out. First company that I chose and I'm so happy I did! Nate Turner was our service Tech. Very professional and helpful. He explained what was wrong and fixed it. Saved us money that is for sure! Thank you guys for being so awesome! Wouldn't hesitate to use this company again!

Terry was very professional and got us taken care of quickly! Definitely would recommend them!

Central came for our scheduled maintenance program. The technicians name was Nate. He was very polite and courteous. He was on time. He was neat and clean. He fix the problem with the unit that we didn’t even know we had. We are very satisfied with the service from Central. We would never go anywhere else. They have always been available whenever we called them. If you want professional work, they are the people.

Excellence service from start to finish! They worked quickly and were able to fix what 2 other companies could not figure out. I would highly recommend!

Technician was friendly and efficient. I would recommend their services.

We were quite pleased with the timeliness and thoroughness of our semiannual inspection of our HVAC unit. Would definitely recommend this company.

Larry and Phillip, installers with Central Heat and Air, worked smoothly together as a professional team as they replaced our old duct system with a fabulous ultra modern duct work system in just two days. The quality of their work is the best I've ever seen and I'm 80 years young. I highly recommend the Central Heat and Air professionals to any of you for all of your HAVC needs. The cost was worth every penny. Some of the best money my wife and I have ever spent. The air is so pure and fresh now. We no doubt extended our lives with this new system that now has a UV light system that controls mold and etc.. You can't put a price on better health. Central Heat and Air provide a great service to humanity. Steve and Carol Bush of East Ridge, TN.

A/C went out just as I came home from surgery. They came and gave us a quote on the weekend. Speedy service. Unit works well.

Matt has always been super nice and has gotten the issue taken care of in a timely manner!! I appreciate him and all the staff here!!

Nate, the technician from Central Heat And Air came out to service our unit and did an excellent job. He was very very professional. He answered all our questions we had offered suggestions to improve the overall service of our unit. This is the first time we have had Central Heat And Air services our unit and both they and Nate didn’t AAA plus job highly recommend them.

We’ve been loyal customers of Central Heat and Air for years, consistently impressed by their exceptional service and fair pricing. Our recent technician, Natethan, was no exception—he was professional, friendly, and resolved our air conditioning issue efficiently. We highly recommend giving Central Heat & Air a call for any HVAC needs!