Trusted HVAC Services Since 1979

Keeping Your Home Comfortable, All Year Round.

Heating Repair and Installation In Cleveland, TN


We have technicians located in the East Tennessee areas that include Chattanooga, Cleveland, and surrounding areas, as well as North Georgia areas including Ft Oglethorpe, Ringgold, Dalton and Chatsworth, and surrounding areas. 

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Heating Services

Is your furnace acting up, blowing cold air, or making strange noises? Don’t get left out in the cold! Our skilled heating professionals are here to ensure your home or business stays warm, comfortable, and safe year-round. From expert repairs to efficient installations, we’ve got you covered.

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AC Services

Summers in the Tennessee area can be sweltering, but your indoor space should always be a haven of cool comfort. Count on us to provide reliable air conditioning services, from installations to emergency repairs. Schedule your free consultation today and stay comfortable on hot days.

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Indoor Air Quality

Breathe easier with our indoor air quality solutions. Poor IAQ can impact your health and comfort—let our experts assess your home or business and provide tailored solutions for cleaner, healthier air. Your comfort and safety are our priorities.

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Affordable Pricing

Quality service doesn’t have to break the bank. We offer competitive pricing on all our services.

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Reliable Service

We show up on time and get the job done right the first time.

Why Choose Us

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Experienced Professionals

Our team is made up of seasoned experts who understand the unique needs of your home.

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It's Time to join the

Comfort Club


FREE 5-Year Repair Warranty With Comfort Club Membership

  • Precision Tune-Up for Air Conditioning and Heating
  • FREE Priority Service
  • FREE Diagnostic Fee
  • 10 Percent Repair Discount
  • Up-Front Pricing
  • Extend the Life of Your System

Return Your Heat and Air System to "Factory Fresh" Conditions

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Ready to Improve Your Home’s Comfort?

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"Central turned a stressful situation into a seamless experience. Highly recommend!"

Kathy W.

Prompt & professional! Price is always reasonable! Upgrade and payment possibilities available!

Chris H.

Recently, Zack Putman completed my fall HVAC system maintenance. He was very courteous and professional. I certainly appreciated the thorough job he performed on my system and his personable manner.

Teresa S.

Matt from Central Heat & Air Company was awesome! I would recommend this company to everybody. Matt knew exactly what the problem was immediately! He treated us like family. He went above & beyond to make us happy. Thank you so much!!! This company is the only one I will use, & very affordable!!

Oliver B.

Very good and friendly and knowledgeable service. Thank you Nate for your friendly, knowledgeable and on-time service.

Linda

The technician arrived had quoted time, he was very pleasant able to fix my problem in a timely manner and answered all my questions. Thank you very much Tommy. Have always received good service from Central Heat and Air.

Proghardrockfan P.

Frank at Central Heat & Air ROCKS! He is very knowledgeable and friendly, and has many years of experience in HVAC repair. Frank is honest and reliable. He will save you money whenever possible. I have been using them for several years and have their service contract on two properties. I trust them over all others. Great work!

George F.

We called Central Heat & Air and they responded promptly. We are glad to be customers of theirs. They take care of our semi-annual HVAC maintenance and we are glad it is easy to get appointments scheduled.

Paul W.

Always prompt and courteous service. Technicians are very efficient. A+ every time. This is the same business as "Doc's Air". I've been with them 5 years now, always the best service.

Kristi C.

Very prompt and thorough. Found what the issue was and what was needed to fix the problem. Very professional and courteous.

Mitch L.

Can't say enough good things about this company and our technician Matt. Very good experience and Matt really knows his stuff. His Dad Terry taught him well.

Sharon H.

Matt is excellent, knowledgeable, kind, and efficient.Thanks for the maintenance care that is given. The Hobbs

Mark H.

Prompt response whenever we've needed it. Good service.

Thomas C.

I called Central for my semi annual service and check on the AC and heat unit. The service person that was sent over is named Nate. He was on time, professional and very courteous. This is why I have used Central for so many years and will continue to.

Georgia B.

Naethan provided my service today. If I could offer 6 stars, I would. He was efficient, courteous and thorough. This was my first time using Central Heat & Air Co. and it will be my first choice in the future. Thank you.

James L.

Good service. Friendly on time and effecient. Nathan was great - good job

Bo P.

They are very knowledgeable and do a complete check of the unit. He found the problem and made an assessment, kept me informed of everything going on. I took the yearly service plan because my unit is older and I wanted a way to catch any future problems before they became big issues. Would highly recommend using this company 👌

Linda R.

Very please with the installation of a new unit Matthew and Devin were very polite and explained all aspects of what they were doing. Thanks Central air

Mitzi P.

Central representatives have always presented themselves in a professional and knowledgeable manner.

Jan O.

Wore booties, very polite, showed me places that needed attention! Automatically cleaned an area were rodents had made a mess!

Susan D.

Matt is a great technician! He was punctual, thorough and knowledgeable. I feel confident that I am getting great preventative services.

Susan A.

I have been very happy with services from Central heat and Air. Very professional, courteous and answered all my questions. I feel that he was very knowledgeable and took the time needed to get the job done. I would highly recommend this company.

Mary

Service was excellent! Nate, Zack, Angel, Tony and Frank went above and beyond to get us comfortable in the least amount of down time. We are elderly, health issues and they took it all to heart. You can tell they really care about their customers.

Zoris

Matt checked and serviced my HVAC unit - everything was running smoothly - no need to make any changes This was on January 7th 2026 & I extended my contract for another year - No reason to "Mess with Success"

Dallas S.

Great service prompt very knowledgeable of product wouldn't think of using anyone else THANK YOU

Larry T.

Technician was very polite and explained what he was doing throughout the entire process. Terry Crackel was our technician.

Marjorie K.

Zack also checked my dehumidifyer under the house next to the heat/air unit and found no power going to it. Later that afternoon a neighbor checked to find out why and found a reset button in the garage! Thanks, Zack, for pointing this out!

Dawn B.

Great service ! Thank you Matt

Mary C.

Zack provided our recent service and did a great job. He was on time, very professional, courteous, and answered all our questions. We have had a great overall experience since purchasing our upstairs and downstairs units from Central Heat and Air!

Skeeter B.

I wanted to make sure my HVAC unit is ready for the winter so I called Central Heat & Air Co. for my routine maintenance. I always request Terry Crackel because he has been to my home many times and is always very thorough with the inspection and cleaning of the HVAC system. Terry Crackel is the face I see that represents Central Heat & Air Co. and he does a great job. I trust him. That is the reason I request Terry when scheduling service. I'm an old man and typically a pretty good judge of character. Terry is a good guy and an asset to Central Heat & Air Co. Best regards, John Lane (aka) Skeeter Byte

A U.

I recently had a new heating and air conditioning system installed by Central Heat and Air, and the entire experience was nothing short of exceptional. From start to finish, every member of their team exceeded my expectations. Josh and Justin handled the installation, and they were fantastic to work with. They were polite, respectful, and professional the entire time—never a single curse word—and they took great care with my home. When the job was done, they cleaned up so thoroughly you would never have known they had been there. Frank, the salesman, was equally impressive. He was friendly, knowledgeable, and respectful of my time. He explained everything clearly without using any pressure tactics or trying to upsell unnecessary services. Everything he promised was delivered exactly as stated, including Josh and Justin arriving right on time. Overall, I would rate my experience a 10 out of 10. I would absolutely recommend Central Heat and Air to friends and family, and I won’t hesitate to use them again for future projects. Exceptional service from an exceptional team.

Robert K.

I recently had a new heating and air conditioning system installed by Central Heat and Air, and the entire experience was nothing short of exceptional. From start to finish, every member of their team exceeded my expectations. Josh and Justin handled the installation, and they were fantastic to work with. They were polite, respectful, and professional the entire time—never a single curse word—and they took great care with my home. When the job was done, they cleaned up so thoroughly you would never have known they had been there. Frank, the salesman, was equally impressive. He was friendly, knowledgeable, and respectful of my time. He explained everything clearly without using any pressure tactics or trying to upsell unnecessary services. Everything he promised was delivered exactly as stated, including Josh and Justin arriving right on time. Overall, I would rate my experience a 10 out of 10. I would absolutely recommend Central Heat and Air to friends and family, and I won’t hesitate to use them again for future projects. Exceptional service from an exceptional team.

Keith B.

The service was excellent but the price was very high compared to just 2 years ago. Two years ago this maintenance agreement for 2 inspections per year was $99. This year it cost $229 for the same 2 inspections. Why was the price so high? The inspection took about 15 minutes.

Pam M.

Terry came out and took care of our system maintenance. Everything was fine.

Heather W.

I needed a mini split installed in a metal building that I have. They were very good about understanding my needs and not over or under estimating what I needed. Josh and Justin Came and did the install. They were very professional in making the area look as neat as possible, and making sure that they met my expectations in a very timely manner.

Wes P.

Matt is outstanding! Exceptional customer service and technical skill. My son is interested in electrical and HVAC. While he worked, Matt took the time to talk to him about everything he was doing. Even my dogs love him!

Jerry D.

Made an appointment, came at the schedule time, everything you expect in an excellent company

Don H.

Did a good job he knew what he was doing thanks

Danny B.

Good service. Tony was very fair. And they did it pretty quickly. I will use them again.

Mary T.

The young man who came out was courteous, respect , fast and efficient. I would definitely call you again and recommend you to my friends.

Anita K.

Excellent Service!! Terry is polite, knowledgeable and very professional. Everyone that I have spoken to at Central are exceptional. Thank you for great service.

Benjamin B.

We had two professionals st one time. Since we were new to the yearly service and it was fall they checked the air conyitioner and the furnace. They both came on time in 2 different vehicles, we met one young gentleman before. They gredted us and went right to work checking our 2 systems. So far I think they are a great company and we will see if they are true to their word andput us at the top of the list if there is an emergency. By the way the way thev2 young gentleman were very polite.

Lola D.

Zack Putnam was awesome, he was very detail oriented and thorough. I really appreciate that. He is also very kind and knowledgeable.

Joe C.

Tech was courteous and professional.

Chassidy E.

Central Heat and Air recently installed a ductless mini-split in my downstairs apartment, and I couldn’t be happier with the experience. Justin and Josh did an excellent job—they were professional, efficient, and made sure everything was installed perfectly. Frank was also wonderful to work with. He explained everything clearly, answered all my questions, and made the whole process smooth from start to finish. The system works great, and they left the space clean and tidy. I highly recommend Central Heat and Air for anyone needing heating or cooling work done. Great team and great service!

Kurt U.

Matt was polite and efficient; a great guy too! After Matt finished he took the time to explain what he’d done.

Calico F.

On time, easy to work with and fixed our problem quickly! Thank you.

Azrylle M.

Tech was nice and took the time to explain what was happening, and my house is warm again!

Rick H.

I have used these people for years and every time I've dealt with them their professional and courteous and kind they show up when they're supposed to don't do anything that they're not supposed to I would highly recommend them to anybody

Melissa H.

We always request Matt. He is so nice and very efficient.

Edith J.

Excellent service. Service Tech arrived when he said he would be here. Came prepared and inspected whole unit inside house and outside. Made one necessary repair.

Jack G.

I am very pleased with the recent inspection and cleaning of my A/C unit performed by Central Heat & Air. As a member of their "Comfort Club," I appreciate the peace of mind that comes with the two thorough inspections included each year. The technician was polite, efficient, and professional throughout the visit. I also appreciated receiving detailed photos of the completed work via email, which added an extra layer of transparency and assurance. Highly recommend their reliable and attentive service!

Wanda G.

I was very please with the guy that came out today.

Terry P.

Love calling when there is an issue. Responsuve wuick and fair. Terry the tech is knowledgeable and knows the system. We installed a Sensi smart thermostat! Very cool!

Daniel S.

Very knowledgeable and informative with their products. Seem to be very fair with their pricing and give you lots of options

Linda

Polite, efficient, and knowledgeable service technician.

Rial S.

I've been utilizing the services of Central Heat & Air for a few years now. They have provided routine maintenance and service at my rental property and home. When we purchased our home I knew I had an older heat pump that was going to require some care until it was replaced. When it came time to replace the unit I was confident I was making the right decision, and they provided options that could fit most budgets as well as offered satisfactory financing. We also had a second unit that was a problem from the day we moved in that ended up being replaced at the same time. Zach provided me with the initial troubleshooting service and helped me determine which replacement units to choose. When the supply house made some errors, all was resolved within 24 hours. I have probably worked with most of their service (Matt and Zach) or install staff (Larry, Matthew, and Josh) at this point and every single one of them have shown dedication to their craft, customer service, and have been excellent communicators throughout a large unplanned purchase.

Heath G.

Zach came right out when we had concerns. Excellent service!

Jay

Larry and Josh did an excellent job replacing our outdoor package unit. They were knowledgeable, professional and a pleasure to work with. Tony was also great to work with.

Twyla G.

Big Frank and Tony just installed a new Carrier 3Ton, 2 stage system at our home and we couldn't be more pleased with them and the unit. Thumbs up two these 2 guys! Thank you! Had a problem with one of the split units, they came and fixed it at no charge!😁

Mike B.

Great service and even better people! Highly recommend!

James L.

Shout-out to Zack, Tony, Matt, Josh, and Larry for their professional work! The entire team installed a completely new system at my home 2 days before Xmas. They arrived promptly at 8am and worked through 4:30ish to complete the project (new duct work, new system - the whole deal). They were thorough in making sure 1) we had the proper air return size and cut a new one seamlessly behind the other 2) repaired any damaged duct work leading up to the air vents even if they didn't catch that during the estimate and 3) widened some of the air vents to increase efficiency in addition to the standard install. They all stayed as long as it took to program the new thermostat and teach each other how it works. I was impressed at how leadership worked alongside the staff to get the job done. And I appreciated all the time they took w/ my questions. I've used Central Heat & Air since 2018 and will continue to do so.

Jeremy H.

You guys always do it right the first time! Great local company.

Steven Y.

Justin, TJ and Josh was awesome

JR

Professional, courteous, friendly, and excellent service. Buying into the plan is less pricer than paying for each service fee and offers more benefits. Much appreciated Matt!

June B.

Matt has given us great service! Very well informed and has solved our problems.

S J.

A very nice gentlemen. We were very pleased.

Adam S.

Great company with great employees. Zach was extremely professional and took a lot of pride in his work. Would recommend to anyone in the North Ga / Chattanooga area.

Stuart S.

Great service been using their personnel for years just under a different name

Dan A.

Mat with Central Heating and Air came out to the house to fix our system that had not been working for the past week ….. He.fixed it showing me several wires that had come loose ….he was friendly and knowledgeable…..all together fixed the system and restarted it several times to make sure the problem was solved….I’m very pleased with the service……Dan Aranda

Michelle C.

Very prompt tech. Told me what he did , cleaned up very polite. AC ready for winter thanks! Nate is great.. prices are for spring and Autumn.

Claudette D.

Matt was very efficient and knowledgeable about my system. Thank you for the excellent Spring tuneup.

Russell M.

I had Central Heat and Air replace my old AC unit 5 years ago. I bought the unit that had 10 years parts and labor , I just have to have it serviced twice a year which is completed for one low price. I could not be any happier with their service . THANKS CENTRAL HEAT AND AIR

Anne H.

Seamless process from the initial site visit/quote prep through the finished installation process! They show up on time, complete the work in a professional manner, and don’t leave a scrap of debris behind. I highly recommend working with this company and their team members Tony, Justin, and Josh. Thank you, gentlemen!!

Carlos F.

Very good people to deal with. Technicians are very knowledgeable!!! Will recommend to friends and family.

Dental L.

Very friendly and professional service. Matt is great and very knowledgeable !!! Can’t compliment him enough! Will definitely recommend to friends and family.

Celia N.

Terry is a great Service Tech. He's punctual and calls when he's headed my way. He's efficient and does a thorough inspection and cleaning of my unit. If I have any questions, he answers in an easily understood manner.

Rhonda B.

We just purchased a new heat and air unit and Air purifier UV light and both are working perfectly! We had an unpleasant odor that lingered in our home and when Tony recommended the UV light I was very skeptical but after Matt Crackel came and done a great job installing it and explaining how it works in just a couple of days the odor was completely gone! Josh & Justin came and installed our new unit and was such professionals at everything they did even though I was constantly asking questions they were very patient and answered them all with kindness. They explained everything they did and when they left you couldn’t tell they had been there. No mess at all they even swept my basement floor! I would highly recommend this company from start to finish with Rita walking me through the paperwork to Josh & Justin installing the whole process was awesome! Thank you all for such a great experience!

Howard T.

Great folks.

Theresa S.

They are knowledgeable, honest and reliable. I recommend belonging to their maintenance program, prevention keeps the system running as it should and keeps an eye on parts and system performance. Pay for one year, they service the equipment twice.

David W.

Central Heat and Air technician Matt performed semi-annual maintenance on our heat pump which being on the roof of a 4-story building required climbing a pull-down stair, walking through the attic and doing the maintenance. Matt did it all with a smile and great professionalism. Thanks

Alice G.

Tommy Evans pointed out the need for the UV lights. Explained the need and what they do. Excellent service.

D K.

Great service. Efficient and willing to explain what was wrong and our options. Technician was able to quickly assess the problem and complete repairs.

T. F.

Quick respnse for seasonal service review. Terry was quick and pleasant.

Bill H.

Nate was right on time. He was professional and proficient. I will ask for him again.

Harry H.

Nate did the fall service check on my 2 system. He found and fixed a couple of things that would have caused trouble later. He did a great job.

Brenda B.

Central Heat & Air: thank you for your maintenance service program and also to Tommy for the efficient service check. He is a friendly and professional.

Pat D.

Had the nicest most personable young man. Didn't get his name , but I was very impressed

Donna B.

Very nice and knowledgeable.

Ron C.

Explanations provided for multiple options for a replacement sytem. Install scheduled and performed very quickly. Technicians and office staff care about customers. Long time customer of Carter/Central.

Nancy T.

Central Heat & Air did a very thorough inspection & cleaning of my a/c unit. I am on their "Comfort Club" which includes 2 inspections each year. Their employee was polite & efficient. They also provided photos of the work that was done via my email.

Jim M.

The technician was excellent. He had to replace my fan motor and had me back on line in a very timely manner..

Brendan J.

Nate was thorough, professional and friendly, performing semi-annual maintenance on our heat pump unit.

September J.

Great job! Very thorough thank you Central Heat and Air! 🙂

Tony P.

Quick response… tech was very knowledgeable and helpful… gave me tips to keep the same thing (plugged drain) from happening again

Gloria M.

We have had good service from Central Heat & Air. The one time we had to call them out when our heating system was not working properly, they came out promptly and repaired the problem. We always keep the yearly maintenance agreement in place as well.

Patricia T.

He was very informative. Explain everything to me .very happy with them .

Dennls N.

Central Heat and Air were prompt in responding and fixing the problem. I highly recommend them.

Clare J.

I've always had professional experience with them, never any problems. I believe this is the 5th year of having them doing service on my heat and air unit. Dependable, reliable and on time.

Jocarole S.

Mr.Matt, the service tech, was very nice and knowledgeable. He was able to explain what problem that we had with our HVAC.

Janice B.

Everyone from the office to the technicians are very friendly. They have serviced my mother's heat pump since the 80's. When we moved here, the only one we called was Central Heat & Air. That was 10 years ago.

Debra W.

Great service. Zach was very thorough and professional.

Mark B.

Zach quickly diagnosed the issue as a plugged drain line which caused damage to the return line. Though his schedule was pretty full he did the maintenance (which wasn't planned)without complaint. He exhibited the utmost in courtesy and professionalism.

Beverly W.

Tommy is always knowledgeable about situations and has good advice for solutions. He is patient and eager to help. He has been servicing our HVAC for years and knows it inside and out. We really trust him. He takes extra time to educate us as well.

Timothy S.

Zack did a great job resolving and fixing our problem. Appreciate all his hard work and highly recommend .5 stars ⭐️

Elizabeth G.

Tech was timely and resolved our issue quickly.

David C.

Great service. Real nice service guys

Gerry S.

Thank you for the wonderful work you all do each time you come.

Donna L.

They did a great job and were very professional.

Michael M.

These folks did my HVAC maintenance for me. It was simple process and easy to get scheduled. The technician was courteous and knowledgeable.

Jember R.

They came out sooner than expected and gave great service at a reasonable price.

Murphy G.

Terry called before he arrived. He was very professional and did the semi-annual maintenance on our system -- inside and out. I would recommend Central Heat & Air to everyone.

Larry N.

Thorough and timely.

Jay P.

quick, clean and efficient service. knowledgeable and friendly.

Phyllis L.

Mini split put in 2/17/25 yesterday. It was like pushing the easy button. Workers polite and knowledgeable. I'll have to report later to see if the unit stands up to time since I have only had it one day. Phyllis

Becky Y.

We just had our set of four mini-split units serviced. The service professionals were thorough, polite, and helpful. They came when they said they would. We were pleased.

Robbie H.

Fast Service & Reasonable Rates .Thank You !

Sammy W.

Central Heat & Air Co. technician, Nate, is very professional, timely, and courteous. Always does a great job and keeps me updated on the health of my HVAC system. The company has been great with timely reminders for upcoming maintenance without being bothersome. I highly recommend Central Heat & Air Co.

Steph M.

Nate came and serviced our HVAC in a professional and courteous manner. Very knowledgeable.

Terrell R.

Got my system up and running in record time. Great job

Carolyn N.

The service representative was prompt and very professional.

Steve C.

The guy did a great job at installing a new unit and cleaning the duct work..

Mark P.

Both workers were pleasant and polite and we will of course use car Central heat and air again

Suzanne N.

Maintenance free this time

Rebecca G.

Central was very professional. Nate came and did a great job. He was on time. He explained the service. I am glad I gave them call. I will be recommending them to people I know!

John D.

Nate performed a great job. Very thorough. Pleased with performance.

Kathy B.

I have been with Central H&A since I purchased the house in 1993 & love the service as well as their maintenance program. I don't have to worry about when it needs service as they get in touch with me but also can call them anytime if I have questions or concerns.

Stephaine B.

I highly recommend Central Heat and Air. TJ and Justin were on time and very courteous. They did a great job cleaning the ductwork and installing a UV light system. I will always use Central Heat and Air for my heating and cooling needs.

Rick G.

Matt did a fantastic job. Great company to deal with.

Connie D.

Terry done a excellent job.great person.very reliable person

Fredia F.

Zack was excellent, thorough and professional.

Samantha M.

Always a great experience.

Alwaysseekingtolearn

Austin, Justin, and Zach did a great job. I really appreciate these guys.

Robert L.

Zach came out and immediately found the source of the problem. We have discussed options and will make a decision tomorrow.

Bekah H.

Central Heat & Air installed my new HVAC last week. Frank came for my estimate and helped me choose the right system for my home and answered all my questions. Justin & TJ installed the system and showed up on time and worked efficiently and professionally. I have several large dogs and they were both very patient as I moved them around to different areas so they could work around them. They did a great job cleaning my air ducts and cleaned up completely when they were done with the installation. I’m very happy with the company and will definitely use them again in the future for maintenance.

Cristy B.

Very nice tech, professional & knowledgeable.

Anne N.

Friendly and knowledgeable. I will definitely call them when i need repairs done.

Tristan M.

A big shout out to Nate,Matt,and Josh. Nate gave me options and was very helpful when my old system was failing. Loaned me a window unit in the meantime. Matt and Josh installed a new system along with a new thermostat. Super impressed. Highly recommended gentlemen and highly recommended business. An additional shout out to the people who took my old unit out and the office people who helped make it successful. Thank you all!

Sminay

Excellent customer service ! Very happy with their service.

Maxey H.

Great people, installed my air and heating unit, did an excellent job, they are willing to help anyway possible, Frank, Zack and all the girls in the office are awesome.

Charles E.

Courteous and professional

Ernie P.

Great company, Got to me early with my HVAC problem! Matt is a great guy. Easy to work with and very informative. Stood up to shake my wife's hand when I introduced her to him. Not many people do that anymore! Highly recommend this company because I won't call anyone else! Thanks Matt.

Marcus S.

The tech on time and very knowledgeable. They fixed my AC and gave some good advice on how to get more from my unit.

Alison T.

Matt was so professional and explained everything. Really great service!

Owen H.

The service guy, Terry, did a great job for us. He was informant & helpful. Keep it up.

Juliet W.

They appeared very detailed and accurate

Rosemary R.

Great job called before and was prompt with service. Terry was very professional.

Michael B.

The Central Air technician showed up on time, was cordial, and fixed the problem quickly. I was totally satisfied with his work.

Holly W.

Central Heat and Air has taken care of our units for seven years. They come quickly when i need service and it’s easy to make appointments for maintenance. Heu are friendly and professional!

Joe B.

I am so pleased with my install this morning. Matt and Josh showed up about 8:15 this morning and had our new American Standard unit installed by noon. When they uncrated the unit, the top panel had gotten bent in shipping. Frank, our sales person got in his truck and drove to Chattanooga to get a new panel. You can't beat that kind of service! Thanks so much guys!

Kathleen G.

Matt was great friendly, efficient. Took the time to explain everything to me.

Patrick G.

I have used them for two years. Always prompt, knowledgeable, and courteous. I have no problem recommending them.

Myati

My Old review is still the Same as this one. They replaced our old unit and Haven't had any issues with it. Have however had problems with parts that wear out but they're quick to get someone out and even do emergency calls if you are in desperate need which I love. 10/10 would recommend!

Sonia G.

The service was quick and affordable, and the customer service was refreshing..I will definitely use them again.

Shalan P.

Tony and his crew are fantastic to work with. Air went out on Monday afternoon. Dispatch was pleasant to work with and upfront advising it may be Wednesday before they are able to come out. Our technician Zack actually arrived Tuesday afternoon, diagnosed the problem, got the part and had our air running again by that evening! Couldn't be happier with all of our experiences with Central Heat & Air. Honest and fair, great experience overall. Highly recommend Tony and his team.

Linda C.

We have been using Central Heat and Air for a several years now. They are great, always polite, informative, and they do great work.

Phil B.

Sorry for the delay since servicing but Zack was extremely professional and courteous. Represents Central very well.

Tony G.

The technician was very nice and helpful

Michael C.

Have used central twice now and both guys were professional and efficient. Will keep using them and highly recommend

Jane W.

I am so pleased with the expertise and efficiency of this company and the technicians! Thank you!! UPDATE: Zach came out and got the unit working again with a new part. I subsequently purchased a new system which will be installed in just a few days. My hat is off to this company- My unit lasted 25 years! UPDATE: Matthew & Josh were here today to install my new unit!!! Great job-A+++++++++

JR G.

Frank the technician was courteous, knowledgeable and was awesome answering all my questions I think you should have a 10 star rating I will be telling everyone to use you thank you so much you guys are excellent

Robin �.

Terry was extremely professional and answered all my questions and calmed my concerns Thank You!!! John

Ed S.

Fantastic and super fast service replacing a dead compressor! Great communication throughout the whole process. Highly recommend.

Lori J.

Ray was prompt, polite, professional, and provided excellent information and options for us. He saved us a bundle. Excellent experience and would recommend to anyone!

Brian W.

Quick fast service thank you!!

Rita S.

I noticed water coming from my unit this afternoon. Thursday before a Holiday weekend. I called Central Heat and Air. They arrived in about an hour and cleaned out water line and cleaned and serviced my unit. I bought my unit from them. They're very prompt on service. Thank you Central Heat and Air for the great service. I highly recommend them.

Vincent H.

Needed a quote for work on some repairs needed, everyone I dealt with was kind, considerate and helpful. Ultimately I chose to use another service for the work.

Wind B.

they were great. Got here the same day and only replaced what was needed.

Chandler R.

Everyone was very nice, polite, and professional. They all do a great job.

Brandi E.

Our air had went out and it was almost 90 degrees in my house. THANKFULLY Matt Crackle with Central Heat and Air had us fixed in roughly 30 minutes and our house feels incredible! Super grateful for you guys!

Difiore'S D.

One of the hottest and most humid days of the year, Matt and Zack installed our new HVAC system, they were on time, professional. Thank you to the team a Central Heat & Air for dependable on time service.

Melissa C.

Matt showed up in great time today to diagnose an issue with our blower motor under the house. Nice guy, very professional. Reasonably priced for the extra work that has to be done to replace the part during a heatwave.

John G.

Had our a/c service done and found out it was going to need more repairs than it was worth. So bought a new unit. I found the technician to be very friendly and knowledgeable. He explained all of my options and let me make the decision. I highly recommend Central Heat & Air. I believe them to be trustworthy and reliable.

Dennis B.

Your representative, Zack Putman, arrived on time and went right to work on repairing the problem we had with our air conditioning. He was very professional in taking us through the repairs, answering our questions and concerns and got our system back up and running. One of the best repair man we have ever had. Thank you Zack and Central Heat & Air staff for doing a great job.

Gary R.

Our HVAC maintenance was done in a timely, professional manner. Nate called to notify us of his arrival. He was very nice and took time to discuss results of inspection and make recommendations.

Keith T.

Had a great service Matt did a fantastic job was very friendly very informative request that he come back the next service

Mary S.

Frank, Josh, and Matt installed a ductless mini split on what was to become the hottest day of June 2025! We gave them much needed water but they gave us a room so cool we now need sweaters on. It was perfect timing on their part with a great result. They were punctual, respectful, and highly skilled. I would highly recommend them!

James H.

I have been a customer for over 20 years going back to when Dave owned the company. The people at Central Heat & Air Co. Are not only proficient in keeping my properties running smooth they are honest!

Ron K.

Zack came by and fixed our A/C and performed the regular maintenance. He did it all with a smile and a great attitude even with that temperatures being so hot. He explained everything to us and got our air working again with minimal effort. We were VERY PLEASED with his service!

Kathy R.

Excellent service. Tech was very friendly and fixed my problem fast. I would recommend Central Heat & Air to anyone.

Scott R.

Nate did a great job and was very professional.

Christ C.

Turn around time from the service call trip to repair of one unit and to the installation of another was very quick and within the time frame where our day to day operation was not interrupted or any inconvenience to our groups staying here on retreat.

Dale A.

Tech was super nice punctual broke everything down step by step would highly recommend even told us about online special

Pat N.

Zack Putnam on time and pleasant man.

Albert F.

This was a great experience. Both Heating system and Air conditioning went out just months apart. After more than 20 yrs it was not a surprise but the timing was They worked with our home warranty and made the whole experience easy. Friendly, professional and did what they said they would. Men of integrity. I highly recommend. Chad and his team.

Mark L.

Matt was very pleasant and knowledgeable to work with !!!

Bob

Everyone from central heating and air from Tony on down the line have been very helpful with all my needs, Matt completed my latest service which he was professional and courteous and answered all my questions. Would also like to thank Rhonda who answers the phone and always gets me serviced as quickly as possible, Thank You to all of you!

Betty O.

Excellent service and quick to get the problem solved. The gentlemen were very informative on everything that needed to be done. I highly recommend Central Heat & Air Co

Cara B.

Matthew and TJ came this morning and installed a new system! They were friendly, efficient and did a great job!

Sherry F.

Great Service! Matt is very knowledgeable and fast! Getting a new unit next week!!!

Sarah R.

Was able to fit the ac repair in early. The technician was able to diagnose and repair the unit on the sane trip

Sheba A.

Nate came in a checked everything out and was honest about what we needed. He was a breath of fresh air.

Cherry M.

Repairmen was on time, courteous, knowledgeable and informative. Provided options of repairs needed versus purchasing a new unit.

Janiece E.

Great work!!! Great customer Service! They took their time & made sure I knew how to work my unit!!

Debbie P.

The then done a excellent job well pleased

Chris N.

Tech was very professional and thorough. He took videos of problems that he found in attic that assured me that he fix the problem I was having. Would highly recommend

Carl A.

Mr Crackel showed up ahead of time. Then he checked out the air handler. Then checked out the heat pump found out it was 5 lbs low added r410 to the system.Now the air handler and heat pump is working properly again. He is a very good person and technician.

E C.

Exceptional contractor that goes above and beyond for their customers. I can not say enough good things about this crew.

Marjorie K.

I was very pleased to have Matt again since he knows my situation as a widow trying to maintain my home. I was concerned about a vibration under the house, but it was not the air-conditioner. He noticed some problems with the settings of the dehumidifier and changed them. Despite our rainy weather, I still need it to do its job! So he was looking after both situations!

Jeffrey S.

Excellent, friendly service every time.

Dan U.

As always, great customer support. Thank You

Communities We Serve


Does your HVAC system need repairs or an upgrade? We have you covered. Our HVAC and AC Repair company serves the following towns and areas:

  • Athens, TN
  • Benton, TN
  • Charleston, TN
  • Chattanooga, TN
  • Cleveland, TN
  • Chatsworth, GA
  • Dalton, GA
  • Fort Oglethorpe, GA
  • Ooltewah, TN

You don’t have to stress over the efficiency or performance of your system when you have Central Heat & Air on your side. We’ll have your air conditioner or heater up and running again in a matter of no time.